This has come up on a very small number of installs for the new version of SWRemote. This issue can be resolved by deleting the SWRemote app and reinstalling from the App Store and then Registering the Device.

If reinstalling still does not work, please contact us:

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: [email protected]

Phone: 800-566-6940

Chat with us! 


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