This error occurs if the technician has 2 jobs assigned to him that are scheduled for the exact same time.
Move the second job (the one that the tech is not dispatched to) to another time in SuccessWare21. The technician will then be able to successfully onsite himself to the job.
If you require further assistance on this topic, please reach out to SuccessWare21’s support team -
Email: [email protected]