This occurs when a visit is added to the invoice that has previously been used already.  SuccessWare21 will not allow a visit to be used more than once.

For SWRemote on an Android/iOS device - On the invoice screen, tap the Red circle with the white X in it and this will Delete the visit from your Invoice.  You should now be able to send the invoice across.

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: [email protected]

Phone: 800-566-6940

Chat with us! 


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