Why does this happen?

This occurs when SWRemote is attempting to submit a specific instance of an item that is no longer seen as valid by SuccessWare21.  The item was most likely removed and then added back onto the Invoice and therefore has a new item ID.

Simply remove and re-add the item in question and attempt resubmitting the invoice.


If you experience further issues, please call the SWRemote support line at 1-800-566-6940.

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