• Go into the Settings of your iPad (The Settings icon looks like a Gear inside of a Gear)
  • Click on About
  • Model will be listed about halfway down the page.

The SWRemote support team may ask which iPad Model you are using when troubleshooting an issue.  

If you don't have a case on your iPad, you can find the Model listed on the back of the iPad.

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: [email protected]

Phone: 800-566-6940

Chat with us! 

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