• Tap the the Customer button on the lefthand side of the app for more information - 
  • tap on Equipment - 

 Phone

 Tablet

 

  • Tap on the piece of equipment that you would like to make inactive
  • Select the checkbox for the field Out of Service?
  • Press Save 

You will now notice in the Equipment List that the piece of equipment is now listed in red as Out of Service.

If you have any additional questions, you may reference our online help documents at www.help.swremote.com, call our support team at 1-800-566-6940 or email a support ticket to our support team at [email protected].

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