Question:

How do I terminate the SWRemote application on an Android device running Android 5 or higher?

Answer:

Most Android Devices running Android 5.0+

Tap the "home" button on the screen, or the bottom of the phone/tablet

Tap the multi-window icon that looks like one of the two images below:


All Open Apps should display.

Swipe SWRemote to the right or left, and it will disappear from the list.  

Tap the "home" button again, and then tap on SWRemote to relaunch it.

Additional Comments:


The world of Android devices is very diverse. Some manufacturers and carriers will make changes from the standard, so your device may have a different setup for closing SWRemote through the Task Manager. You may wish to speak to your office for help if these instructions do not work on your device.


If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: [email protected]

Phone: 800-566-6940

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