There may be too many characters in the "work suggested" or "work done" fields. There is currently a maximum of 2600 characters allowed by SWAPI (The SuccessWare21 API that SWRemote uses to send and receive information from SuccessWare21)

Attempt limiting the number of characters in those fields. 

If you require further assistance on this topic, please reach out to SuccessWare21’s support team -
Email: [email protected]
Phone: 888-251-2779

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