Once 12AM comes around if a technician is not Onsite, SuccessWare21 will only show scheduled jobs for the current 'new' day. If the technician has a call, they can select the Next arrow to get to the Invoice (Onsite) screen, and go back to their navigation or whichever screen they were using.
Performing an Onsite punch will allow SuccessWare21 to duplicate the current job for the next day, allowing the technician to complete their call.
If you require further assistance, please reach out to the Support Team using any of our channels -
Email: [email protected]
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