This error is a PayFlow exclusive error, and will need to be taken up with PayFlow, however, try the following options below first.

  1. Run a daily report to figure out what the transaction ID is for the item in question here.
  2. You can try and force the delayed capture from the authorization by following this article here.

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: [email protected]

Phone: 800-566-6940

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